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Privacy Policy — of your information Security

Your personal information and privacy are our top priority at runx88. Learn how we collect, use, and protect your data.

Last Updated: January 15, 2026

1. Introduction and Commitment

Runx88 ("we," "our," or "the platform") is firmly committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, share, and safeguard your personal information when you use our website or services.

We comply with international data protection standards and use bank-grade encryption to keep your information secure. By using runx88, you agree to the terms outlined in this privacy policy. If you do not agree with this policy, please refrain from using our services.

Quick Summary

We collect your name, contact information, and payment data when you register or make a deposit. This information is used to manage your account, improve services, and meet regulatory requirements. We do not share your information with third parties without your explicit consent.

2. Information we collect

2.1 Personal Information

When you register on runx88 or use our services, we may collect the following personal information:

  • Identity Information: Full name, date of birth, nationality, national ID or passport number
  • Contact Information: Email address, phone number, home address, city, country
  • Account information: Username, password (encrypted), security questions and answers
  • Financial information: Payment method details, bank account numbers, transaction history
  • Verification Documents: ID card, passport, utility bill, or other KYC documents

2.2 Automatically Collected Information

When you use runx88, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Page visits, click patterns, session duration, game history
  • Cookies & Tracking: Information collected through cookies, web beacons, and similar technologies
  • Geographic Location: IP-based location to determine your country and region

2.3 Communication and Support Information

When you contact our support team, we retain your messages, emails, chat logs, and any attachments. This helps us resolve your issues and improve service quality.

3. How we use your information

Runx88 uses your personal information for the following purposes:

3.1 Account Management

  • Create, maintain, and secure your account
  • Verify your identity and confirm age (18+ or according to local law)
  • Login Authentication and Prevention of Unauthorized Access
  • Save account settings and preferences

3.2 Payment Processing

  • Processing deposits and withdrawals
  • Verifying Transactions and Detecting Fraud
  • Maintain financial records and support audits
  • Handling payment disputes and refunds

3.3 Service Provision and Improvement

  • Providing games, betting, and other services
  • Offering bonuses, promotions, and rewards
  • Improving user experience and optimizing the platform
  • Developing new features and products

3.4 Communication and Marketing

  • Sending important account updates and security alerts
  • Notifying you about promotional offers, new games, and special events (with your consent)
  • Providing customer support and troubleshooting
  • Sending Surveys and Feedback Requests

Opt Out of Marketing Messages

You can unsubscribe from promotional emails at any time using the link at the bottom of each email or by updating your account settings. However, you cannot unsubscribe from important service-related messages (transaction confirmations, security alerts).

3.5 Security and Regulatory Compliance

  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Investigating Terms of Service Violations and Abuse
  • Meet legal obligations and regulatory requirements
  • Implementing responsible gaming policies and identifying problem gamblers

4. Information Sharing & Third Parties

Runx88 does not sell or rent your information. We only share your data with third parties in the following circumstances:

4.1 Payment Processors

We work with secure and trusted payment providers who process your deposits and withdrawals. These providers may access your payment information but only for the purpose of completing transactions and comply with strict privacy standards.

4.2 Game Providers

We partner with licensed third-party game studios and software providers. These providers may receive limited information about your gameplay sessions and bet history, but not your personal financial details.

4.3 Regulatory and Legal Authorities

If required by law, we may disclose your information to government authorities, courts, or regulatory bodies. This includes preventing money laundering, ensuring tax compliance, and supporting legal investigations.

4.4 Service Providers

We use certain third-party service providers who support our business operations:

  • Cloud Hosting and Data Storage Providers
  • Email and SMS marketing platforms
  • Customer Support and Live Chat Software
  • Analytics and Performance Monitoring Tools

Third-Party Liability

We carefully select third parties and sign strict data protection agreements with them. However, we are not responsible for third-party privacy practices or data breaches. We recommend you review the privacy policies of any external services.

5. Data Security & Encryption

Runx88 implements industry-leading security measures to protect your personal and financial information:

SSL encryption
256-bit security

Secure Servers
Firewall Protected

Password Hashing
Encrypted Storage

2FA authentication
Additional security layer

Private Network
Prevent unauthorized access

Data Backup
Regular Backups

5.1 Technical Security Measures

  • SSL/TLS encryption: All data transmission between our site and servers is protected by 256-bit SSL encryption, which is banking standard.
  • Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
  • Data Encryption: Sensitive data (passwords, payment information) is stored in encrypted form in our database.
  • Regular Security Audits: We conduct regular security testing and vulnerability assessments by independent third parties.

5.2 Administrative Security

  • Limited Access Control: Only authorized employees can access your personal information
  • Employee Training: Our team is trained in data protection and privacy best practices
  • Privacy Agreements: All employees and contractors sign strict confidentiality agreements
  • Incident Response Plan: We have a plan to respond quickly in the event of a data breach

Data Breach Notification

While we make every effort to keep your data secure, no system is 100% safe. If a data breach occurs that puts your personal information at risk, we will promptly notify you and the applicable regulatory authorities.

6. Cookies & Tracking Technologies

Runx88 uses cookies and similar tracking technologies to improve your browsing experience and optimize our services.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, track your session, and analyze site performance.

6.2 Types of Cookies We Use

Types of Cookies Purpose Duration
Essential Cookies Login Sessions, Security, Shopping Cart Until Session Ends
Performance Cookies Monitoring Site Speed and Performance 1-2 Years
Functional Cookies Remembering language, currency, preferences 1 Year
Analytics Cookies User Behavior and Traffic Analysis 2 Years
Marketing Cookies Targeted Advertising and Promotions 1-2 Years

6.3 Cookie Control

You can control and delete cookies through your browser settings. However, disabling cookies may cause some site features to not work properly. Essential cookies cannot be disabled as they are necessary for the site's core functionality.

7. Your data rights

As a runx88 user, you have the right to control your personal information:

7.1 Right of Access

You have the right to know what personal information we hold about you and to receive a copy of that information. You can view much of this information in your account dashboard, or request a complete data export from the support team.

7.2 Right to Correction

If your personal information is incorrect or incomplete, you can update it at any time. Go to your account settings to edit your name, email, address, and other details. Some changes may require verification.

7.3 Right to Deletion

You may request to delete your account and personal information. When you request account deletion, we will permanently delete your data, but we may retain certain information for regulatory or legal requirements (such as transaction records, fraud prevention logs).

7.4 Right to Object to Processing

You may object to certain types of data processing, such as direct marketing or profiling. You can unsubscribe from marketing emails or change your communication preferences.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transfer that data to another service. We support data export in JSON or CSV format.

Rights exercise timeline

We are committed to responding to your data rights requests. Typically, we process all requests within 30 days. For complex requests, we may extend this timeframe to 60 days and will inform you.

8. Data Retention Policy

Runx88 retains your personal information only for as long as necessary or as required by law. Our data retention policy is as follows:

  • Active Account: We retain your information as long as your account remains active
  • Inactive Accounts: Up to 3-5 years after inactivity
  • Transaction Records: 7-10 years for legal and regulatory requirements
  • KYC documents: 5 years after account closure
  • Marketing Data: Deleted immediately upon unsubscribing
  • Support Tickets: 3 years after issue resolution

Once retention periods expire, we securely and permanently delete or anonymize your data. However, some information may need to be retained longer for legal obligations.

9. Children's Privacy

Runx88 is only for individuals aged 18 or older (or the legal age in your country). We do not knowingly collect information from minors. If you suspect that a minor has provided information to us, please contact us immediately and we will investigate and delete the data if necessary.

Age Verification

We verify age at registration and may request additional verification for suspicious accounts. If we discover that a minor has created an account, we will immediately suspend that account and delete all related data.

10. International data transfers

Runx88 is an international platform and your information may be stored and processed on servers and databases in different countries. We ensure that wherever your data is transferred, it is handled with appropriate security measures.

We use standard contractual clauses, data processing agreements, and other legal mechanisms to ensure your data is protected across international borders. We only transfer data to countries that have adequate data protection laws.

11. Policy Changes

Runx88 reserves the right to amend and update this privacy policy at any time. When we make significant changes, we will:

  • We will post the updated policy on this page and change the "Last Updated" date
  • Send a notification to your registered email address
  • We will show a pop-up message when you log in for significant changes
  • Give you the opportunity to accept the new policy

We recommend that you review this page regularly to stay informed about our privacy practices. Your continued use after changes means you accept the revised policy.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or your rights, please contact our privacy team:

Data Protection Officer

Email: [email protected]

We typically respond to all privacy-related inquiries within 48 hours. For complex requests, we may take additional time for more detailed investigation.

Why runx88 Trusted

Protecting your data is our top priority.

SSL encryption

We use bank-level 256-bit SSL encryption to ensure all your data transmissions are secure.

No Third-Party Sharing

We never sell or share your information with third parties without your explicit consent.

Two-Factor Authentication

Enable 2FA to add an extra layer of security to your account and prevent unauthorized access.

Data Encryption

Sensitive data such as passwords and payment information is stored in encrypted form in our database.

Regular Audits

We conduct regular security audits and vulnerability assessments by independent third parties.

Control your data

You have the right to access, correct, delete, or transfer your data to another service.

Your data Secure In Hand

Your privacy and security are our top priority at runx88. Register today and play safely.

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